FAQ

12 Docs

Android Phone Issues – Dedicated Section

(Connection / Latency / Cubasis Activation Explained) Purpose of this page: This page helps you understand why these issues occur and how to use the device c...

Cubase LE Activation Guide (Desktop Version)

1.Before You Begin To activate Cubase LE on your computer, you will need: A Steinberg ID account Your Steinberg Download Access Code (DAC) An internet-c...

HISONG AirStudio S1 – Cubasis LE Unlock Guide (iOS)

1.Download and Install Cubasis LE Open the App Store on your iPhone or iPad. In the search bar, type “Cubasis LE 3” and tap Search. From the search res...

How to Check Whether the S1 Is Working Properly

Purpose of this page: Help you quickly confirm that your HISONG AirStudio S1 is in a normal working state before recording, filming, or performing, so you can...

How to Pair the Earphones Again

Purpose of this page: Ensure that the left and right earphones are correctly paired with the charging case and with each other. Applicable scenarios: Only on...

How to Redeem Cubase LE (Desktop Version for macOS / Windows)

Before you start, please make sure you have: A Steinberg ID account A computer with an active internet connection Step-by-step Activation Guide Loca...

How to Restore Factory Settings (Hardware Reset)

Purpose of this page: Restore the device to factory default settings, clearing all previous pairings and abnormal states. Applicable scenarios: The de...

How to Use RX Mini

(Applicable to Creator Kit 5-in-1 Edition & Master Kit 6-in-1) Purpose of this page: Help you successfully connect RX Mini with the HISONG AirStudio S1 and y...

How to Use RX Plus

(Applicable to the Master 6-in-1 Edition) Purpose of this section: Help you successfully pair RX Plus with the S1, and route audio output to the device you n...

How to Use the Magnetic Mount and Magnetic Adapter

▶ Installation and usage Step 1|Make sure the S1 is ready to be mounted The S1 can be powered on or off Check the magnetic area on the back of the S1 a...

Why can’t I find the S1 via Bluetooth?

Purpose of this page: If your phone cannot find HISONG S1 Bluetooth in the Bluetooth device list, please check the following 4 steps in order. In most cases, t...

Why can’t I hear or record any sound?

Purpose of this page: If you encounter any of the following situations, this page will help you quickly identify the cause and resolve it within 1–3 minutes:...

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